When the Review Is Negative
The one-star review will come. What you do next reveals whether you are writing for your ego or for your reader.
When I was publishing Alaska Outdoors magazine, the head of the journalism department at the University of Alaska sent me a submission. It was so poorly written, I took it for a joke. I answered it as a joke, only to learn the author was serious. He simply had such an inflated self-image; his writing read like a spoof. It was no spoof.
He later became the book reviewer for the Anchorage Daily News. One of his first reviews was of our book, Hiking Guide to Alaska. It was scathing. The paper gave it nearly a full page — a full page less one column — which is unheard of for a book review.
When I read it, I was angry and hurt. I did not know what to do or what to say.
I went to see Lynn Dixon, who owned Cook Inlet Book Company in Anchorage. She was a good friend, and she had already read the review.
“Lynn, what am I going to do about this?”
“Evan, do not do anything,” she said.
“I must do something.”
“No. Do nothing. Most people will only look at the headline. It says Hiking Guide to Alaska, by Evan and Margaret Swensen. They will not read the review. They will say to themselves, this must be a very good book — it got almost a full page in the Anchorage Daily News. And anyone who knows the reviewer, who knows the man and his character, will discount it entirely. They already know the review is a joke. Not because it is funny. Because he is.”
I took Lynn’s advice. I did nothing.
Then the letters to the editor began.
One a day. Sometimes two. For a week, then ten days. Readers of Hiking Guide to Alaska wrote to the paper telling the reviewer how wrong he was. They did the work I had wanted to do. They did it for me.
It turned out to be a very good thing. The review sold a great many books.
If I had responded — if I had written a furious letter to the editor, if I had called the paper, if I had confronted the reviewer — the story would have been about me fighting with a critic. Instead, the story was about readers defending a book they loved. The readers became the voice. The book became the winner. And I had done nothing but stay out of the way.
Every author will receive a negative review. The question is not whether it will come. The question is what you do when it arrives.
Do not respond publicly. Not on Amazon. Not on social media. Not through a friend’s account. Every author who has responded publicly to a negative review has regretted it. The response makes the author look defensive. It turns a complaint into an argument the author cannot win.
Read it honestly once the sting fades. Ask yourself: Is there truth in this? If there is, the next book benefits. If there is not, the review fades into background noise, and the book continues its work.
A negative review means your book reached someone outside your inner circle. Friends and family leave five-star reviews. Strangers leave honest ones. A book with nothing but five-star reviews looks curated, not credible. A mix of ratings — mostly positive, with a few dissenting voices — tells the browsing stranger the reviews are real.
There is a difference between a review saying “The pacing in the middle section lost me” and a review saying “This is garbage.” The first is feedback. The second is noise. One makes you a better writer. The other tests your discipline.
I tell our authors to take the attitude Henry Ford is said to have taken whenever someone sent him a complaint or said something derogatory about him or his company: “Say what you want about me, but spell my name correctly.”
Your book will outlast the review. Your readers will do the defending. Your job was the writing. The review belongs to the reader now.
The Power of Authors by Evan and Lois Swensen explores what it means to write with purpose — and why the author who writes for the reader, not the critic, builds something lasting.
The Power of Authors is available from Amazon or your favorite bookseller: http://evanswensen.com. If you’d like an autographed copy, you can order it here: http://bit.ly/4pgmzjM.

















At 8:15 on the morning of August 6, 1945, Kiyoshi Tanimoto was on the outskirts of Hiroshima, unloading a handcart at a house in the suburb of Koi. He was two miles from the city center. He had slept poorly — the overnight air-raid warnings had kept him up — and he had risen early and set out with the cart.
Two books publish on the same Tuesday.
Among the nineteen longlisted novelists this year are writers who have been writing for a long time before this first novel existed.
You check your Amazon page for the first time after your launch team has done its work. The reviews are there. Three in the first week. Your heart lifts. Then you notice the label beneath one of them.
This is Publication Consultants’ motivation for constantly striving to assist authors sell and market their books. Author Campaign Method (ACM) of sales and marketing is Publication Consultants’ plan to accomplish this so that our authors’ books have a reasonable opportunity for success. We know the difference between motion and direction. ACM is direction! ACM is the process for authorpreneurs who are serious about bringing their books to market. ACM is a boon for them.
Release Party
Web Presence
Book Signings
Facebook Profile and Facebook Page
Active Social Media Participation
Ebook Cards
The Great Alaska Book Fair: October 8, 2016


Costco Book Signings
eBook Cards

Benjamin Franklin Award
Jim Misko Book Signing at Barnes and Noble
Cortex is for serious authors and will probably not be of interest to hobbyists. We recorded our Cortex training and information meeting. If you’re a serious author, and did not attend the meeting, and would like to review the training information, kindly let us know. Authors are required to have a Facebook author page to use Cortex.
Correction:
This is Publication Consultants’ motivation for constantly striving to assist authors sell and market their books. ACM is Publication Consultants’ plan to accomplish this so that our authors’ books have a reasonable opportunity for success. We know the difference between motion and direction. ACM is direction! ACM is the process for authors who are serious about bringing their books to market. ACM is a boon for serious authors, but a burden for hobbyist. We don’t recommend ACM for hobbyists.

We’re the only publisher we know of that provides authors with book signing opportunities. Book signing are appropriate for hobbyist and essential for serious authors. To schedule a book signing kindly go to our website, <
We hear authors complain about all the personal stuff on Facebook. Most of these complaints are because the author doesn’t understand the difference difference between a Facebook profile and a Facebook page. Simply put, a profile is for personal things for friends and family; a page is for business. If your book is just a hobby, then it’s fine to have only a Facebook profile and make your posts for friends and family; however, if you’re serious about your writing, and it’s a business with you, or you want it to be business, then you need a Facebook page as an author. It’s simple to tell if it’s a page or a profile. A profile shows how many friends and a page shows how many likes. Here’s a link <> to a straight forward description on how to set up your author Facebook page.



Mosquito Books has a new location in the Anchorage international airport and is available for signings with 21 days notice. Jim Misko had a signing there yesterday. His signing report included these words, “Had the best day ever at the airport . . ..”



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